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Cancellation terms and conditions

Applies to room reservations

To be used for single reservations
Cancellations can be made at no cost by 18:00 (6 pm) on the day of arrival. After this time, you will be billed according to your confirmation.

Can be used for reservations for accommodations or specific events.
Cancellations can be made at no cost up to 3 days prior to the arrival date. After this time, you will be billed according to your confirmation.

Can be used for groups of at least 10 persons or more.
The entire group booking can be cancelled at least 30 days prior to the arrival date, at no cost.
50% of the final reservation must be paid at least 21 days prior to the arrival date.
25% of the final reservation must be paid at least 14 days prior to the arrival date.
Cancellations later than 14 days prior to the arrival date, will be charged 75% of the total amount.
For cancellations on the arrival date, the full amount will be charged, in accordance with the framework agreement between DRF and Horesta.

Deposit
Group reservations require a 50% deposit 10 days prior to arrival.